Contact support
Go to Settings › Help & community › Contact us. The Contact link is also at the bottom of the website's pages.
- Choose a type: Bug report, Suggestion, Report abuse or Other.
- Write a short subject and describe your request in the message.
- If you're not signed in, enter your email address: that's where we'll reply.
- Tap Send message.
The form needs a connection.
For a faster answer
- For a bug: what you were doing, what happened, your device and the app version (at the bottom of Settings).
- For a purchase: the date, the amount and where you paid (website, App Store or Google Play).
- For a player or some content: their nickname or the quiz title.
Sending limit
The number of messages is limited over a short period. If you see "You have reached the sending limit", try again later.
A refund?
For a purchase made in the App Store or Google Play, you need to contact Apple or Google: see Ask for a refund.
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