Account deletion request

Last updated: October 2026

SparkleQuiz (operated by Quentin Bastos) offers several ways to request the permanent deletion of your account and associated data. This page describes the procedure, in compliance with the GDPR and the requirements of Google Play and Apple's App Store.

1. From the mobile app (recommended)

Open the SparkleQuiz app, sign in, then navigate to: Settings > Danger zone > Delete Account, and tap "Delete my account". You will be asked to confirm your identity for security reasons (your password for a local account, a fresh Google or Apple sign-in for a linked one). The deletion is then carried out immediately, with no cooling-off period.

2. From the web version

Sign in at https://sparklequiz.fr, then open Settings > Danger zone > Delete Account, and click "Delete my account". The confirmation flow is identical to the mobile app.

3. By email (out-of-band alternative)

If you cannot access your account (lost password, account locked), send your request to: [email protected] from the email address associated with the account. Use the subject line "Account deletion". We will process the deletion within 30 days.

4. Data we delete

The following data is permanently deleted: email address, hashed password, username, avatar, gameplay history, scores, MMR/rank, daily streaks, solo progression, achievements, shop purchases and inventory, club messages, the images of your quizzes and themes, ratings and comments, reports you filed, messages you sent to support, friendships and club memberships, push notification token (FCM), language and settings preferences, and the analytics events tied to your identifier.

5. Data we retain (and why)

Some data stays online, or is retained beyond account deletion. Please read this before confirming:

Your published quizzes and themes stay online, without your author name and without their image. They are shared content other players may have played, rated, commented on or linked to a room: deleting them would erase those people's data too. If you want them gone, set them to private or delete them from your account BEFORE requesting deletion.
The text of your private messages is retained on your correspondent's side, without your name. A one to one conversation is not the data of only one of the two people, and erasing one side would mutilate the other's copy. The same applies to your room messages, which belong to the game's transcript. Your club messages, on the other hand, are deleted.
The clubs you own carry on without you: each one passes to the next member (a club admin first, otherwise the longest-standing member). Only a club with no other member is deleted.
Minimal security logs related to fraud prevention: 90 days, with your email address appearing only as a hash.
Admin action log: the action row is kept for 12 months, and the IP address and browser are wiped from it after 90 days.
Anonymised purchase identifiers kept by RevenueCat, Google Play Billing and Apple's App Store for subscription management (retention period set by these third parties).

Apart from the first three points, this data no longer allows identifying you.

6. Processing time

In-app or web deletion: immediate. It runs during your request, there is no queue and no cooling-off period, and the screen confirms the deletion on the spot.
Email-based deletion: effective within 30 days at the latest.

Deletion is irreversible. No confirmation email is sent for a deletion made from the app: the email address is precisely one of the things being erased, and the confirmation is given to you on screen.