Cancel or manage your Premium subscription

A subscription is managed where you took it out. To find it, go to Settings › Subscription, then tap Manage my subscription: SparkleQuiz shows you the right path depending on where your subscription comes from.

After cancelling, you keep Premium until the end of the period you already paid for. The date appears in Settings › Subscription ("Active until"). After that, the Premium tiers of the Season Pass you reached during the subscription stay claimable until the end of the season.

Subscription taken on the website

In a browser, on sparklequiz.fr, tap Cancel my subscription. You land on our payment provider's secure page, where you confirm the cancellation. Manage my subscription opens the same page to change your card or plan.

Until the period ends, you can change your mind with Reactivate my subscription.

A subscription taken on the website can't be managed from the app, and the app tells you so. Open sparklequiz.fr in a browser.

Subscription taken on iPhone (App Store)

Tap Manage in the App Store. You can also go through your iPhone: Settings › your name › Subscriptions › SparkleQuiz, then Cancel Subscription.

Subscription taken on Android (Google Play)

Tap Manage in Google Play. You can also open the Play Store, tap your profile picture, then Payments & subscriptions › Subscriptions › SparkleQuiz.

Gifted Premium

If your Premium was gifted to you, the screen shows "Premium gifted": there is nothing to cancel, it ends on its own on the date shown.

Deleting your account doesn't stop an App Store or Google Play subscription

Deleting your account cancels a subscription taken on the website, but not one taken in an app store: cancel it in the App Store or Google Play first. See Delete your account.